![]() The average person will receive about $90 a month less in SNAP benefits, it said.Īccording to the Food Research & Action Center (FRAC), older adults will be hardest hit by the cuts, with seniors who qualify for only the minimum SNAP benefits seeing their benefits slashed from $281 to a mere $23 per month. If possible, try to use a landline or the phone of a social service agency line if you have limited cell phone minutes.More than 1.6 million households across New York State will lose the Supplemental Nutrition Assistance Program (SNAP) Emergency Allotments (EAs) at the end of February that provided extra money for food since the start of the COVID pandemic in 2020.Įvery SNAP household will see at least $95 a month less, but some will see reductions of $250 a month or more, according to the nonpartisan research and policy institute Center on Budget and Policy Priorities. Certain “free” cell phones – such as Lifeline, SafeLink and Assurance – use up limited cell phone minutes for toll free phone calls, including DTA’s Assistance Line.Individuals and families getting TAFDC or EAEDC cash assistance (and SNAP), have an assigned DTA worker at their local DTA office and will be referred to that worker if they call the Assistance Line.The worker should look up that information in BEACON. If you are a helping agency or advocate calling on behalf of a client, let the DTA worker know that a signed client consent authorizing you to speak with DTA was sent to DTA.If you have an urgent issue and do not have a call back option, you can go in person to a DTA office or call the DTA Ombuds, see How can the DTA Ombuds Office help?. Be sure to leave a phone number where DTA can reach you in the next 24-48 hours. If there are long waits on the phone, sometimes DTA allows a “ call back” option, meaning a DTA worker will call you back. If you are calling because you need to do an interview for an application or recertification, the DTA worker should do an interview on the spot and not tell you to call back later. If you are not satisfied with the call, you can ask for the worker’s Supervisor or local office Manager. Be sure to ask the worker for their name and write it down. This helps the worker confirm who you are and look up your case. The worker will ask for your name, your DTA Agency ID (if you know it) or your SSN. See What if I have concerns about security or access to my case including domestic violence or identity theft? To speak with a DTA SNAP workerĬall Monday through Friday from 8:15AM to 4:45PM and follow the prompts to reach a case manager. If you are worried about unauthorized callers trying to get your personal information, talk to DTA about a “block” on this service. To get personal information on your case, you need to enter your identifying information (such as SSN and year of birth. Request a DTA “Income Verification Letter” that shows the amount of your DTA benefits.You can also use the IVR to make changes or request information, including: ![]() Information about DTA’s SNAP and cash programs.Amount of your benefits and next date you will have benefits deposited on your EBT card. ![]() ![]()
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